RETURN POLICY
Southwest Nutraceuticals is a distributor of the products we sell, not the manufacturer. Because of this, we do not accept returns on opened products. We offer a 30-day return policy on unopened products. Unopened products will receive a full refund, less any shipping charges. The buyer is responsible for return shipping charges. All products after 30 days of the purchase date will not be accepted.
We do not accept returns or issue credits for products shipped outside of the United States for any reason.
Those reasons include, but are not limited to:
Nutritional products need to be stored at proper temperatures. The conditions in which a package has traveled when returned to us cannot be known, and therefore the product can not be restocked and must be destroyed. Please choose your products carefully and read all available information on the website, including the list of ingredients. Please also read our information about Customs clearance. It is your responsibility to determine if your package will be accepted by your country. We will help you as much as we can, but we have no control over what happens with your country's Customs or delivery service.
Return packages should be sent to:
Southwest Nutraceuticals Receiving
c/o Complete Fulfillment
23345 N. 23rd Ave.
Suite 100
Phoenix, AZ 85027
We do not accept returns or issue credits for products shipped outside of the United States for any reason.
Those reasons include, but are not limited to:
- Package unclaimed by customer
- Delivery refused by customer
- Customer unable or unwilling to pay Customs fees and taxes
- Package is rejected by Customs and returned to us
Nutritional products need to be stored at proper temperatures. The conditions in which a package has traveled when returned to us cannot be known, and therefore the product can not be restocked and must be destroyed. Please choose your products carefully and read all available information on the website, including the list of ingredients. Please also read our information about Customs clearance. It is your responsibility to determine if your package will be accepted by your country. We will help you as much as we can, but we have no control over what happens with your country's Customs or delivery service.
Return packages should be sent to:
Southwest Nutraceuticals Receiving
c/o Complete Fulfillment
23345 N. 23rd Ave.
Suite 100
Phoenix, AZ 85027
